Before we can mail out your Iowa One Card, we must verify your identity via video conference. 

Login to MyUI and on the Advising Appointments page select UI Service Center in the SCHEDULE A NEW APPOINTMENT section of the page.  Appointments are available weekdays only during normal business hours, no evenings or weekends.

Please watch your e-mail for confirmation of date and time with a link to the Zoom video conference.  At the time of our virtual meeting, please make sure that you have one of the acceptable forms of government issued photo ID immediately available.