• Protect your ID as you would a credit or debit card - don't leave home without it.
  • Don't loan your card to anyone - YOU are responsible for all usage of the card.
  • If you misplace your card, report it as lost or stolen immediately.
  • Your first card is free.  There is a fee to replace your card if it is lost, stolen, or damaged.
  • A fee will be assessed when updating your Iowa One Card due to a legal name change.
    Students may qualify for financial assistance with a name change.
  • When a replacement card is issued, the old card is automatically deactivated.  Cards that have been replaced cannot be reactivated. 
    If you lose your most recent card, but find an older card , we cannot reactivate the older card. You will be charged the standard replacement fee to replace the most recent lost/stolen card.
  • Your ID card has no expiration date - it will be active as long as you are enrolled or employed by the University.