Reporting a Badge as Lost or Stolen

Please notify the UI Health Care Badge Center immediately if you discover that your badge is lost or stolen.

  • Send us notification using the Contact Us form on this website
  • Send an e-mail to
  • Call or stop by our office - (319) 335-2716, C110 General Hospital  

Promptly reporting the card missing will protect you from improper charges to your account and other misuse of the UI Health Care Badge.

Reporting a Badge as Found/Reactivating Your Badge

To re-activate your badge after you've reported it lost, you must bring the badge AND a government issued photo ID to our office so that we can verify your identity.

Lost/Stolen Badge Replacements

Individuals must contact their department HR representative to initiate a Photo Identification Badge Request in order to receive a replacement badge.  Please contact your department HR representative if you have lost your badge. (Request expires 30 days after issue date.)

Replacement Fee

A $25.00 non-refundable fee will be assessed each time a badge is issued to replace one that has been lost or stolen. 

Replacement fees will be payroll deducted from employee paychecks, students will be billed via the U-Bill.